FREEZONEX PTE. LTD. ("FREEZONEX", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website (www.supos.ai), use our products and services, or interact with us.

1. Information We Collect

   We may collect the following types of information:

   • Personal Information: Name, email address, phone number, company name, job title, country/region, and other contact details.

   • Account Information: Username, password, and other credentials used to access our services.

   • Technical Information: IP address, browser type, device information, operating system, and usage data.

   • Payment Information: Company bank account details and other billing information, when necessary.

   • Other Information: Any additional information you provide through forms, surveys, or communications with us.

     
     

2. How We Use Your Information

   We process your personal data based on your consent, our contractual obligations to you, our legitimate interests, or legal requirements, in accordance with Article 6 of the GDPR.

   We use the collected information for the following purposes:

   • To provide and maintain our products and services.

   • To process transactions and send related information.

   • To communicate with you, including responding to inquiries and providing customer support.

   • To send promotional materials and other communications (with your consent).

   • To monitor and analyze usage and trends to improve user experience.

   • To comply with legal obligations and enforce our terms and policies.

     
     

3. Sharing Your Information

   We do not sell your personal information. We may share your information with:

   • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

   • Business Partners: Partners with whom we collaborate to offer products or services.

   • Legal Requirements: Authorities or other parties when required by law or to protect our rights.

   All third parties are obligated to protect your information and use it only for the purposes specified by FREEZONEX.

   
   

4. Data Retention

   We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

   
   

5. Your Rights

   Depending on your jurisdiction, you may have the following rights regarding your personal information:

   • Access: Request access to the personal information we hold about you.

   • Correction: Request correction of inaccurate or incomplete information.

   • Deletion: Request deletion of your personal information.

   • Objection: Object to the processing of your personal information.

   • Restriction: Request restriction of processing your personal information.

   • Portability: Request transfer of your personal information to another party.

   You may withdraw your consent at any time. This will not affect the lawfulness of any processing carried out before your withdrawal.

   To exercise this or any of the rights listed above, please contact us at info@freezonex.io.

   
   

6. Third-Party Links

   Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those sites. We encourage you to read the privacy policies of any third-party sites you visit.

   
   

7. International Data Transfers

   If you are located in the European Economic Area (EEA), please note that your personal data may be transferred to, and processed in, countries outside of the EEA, including Singapore, where our servers and service providers are located. We ensure that such transfers comply with applicable data protection laws and that adequate safeguards are in place, such as the use of Standard Contractual Clauses approved by the European Commission.

   
   

8. Children's Privacy

   Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently received personal information from a child under 16, we will delete such information from our records.

   
   

9. Changes to This Privacy Policy

   We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

   
   

10. Contact Us

    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: info@freezonex.io.